Mobile / App
Your kkfd3 account keeps deposits via Nagad and Upay, withdrawal requests and balance records in one place — accessible from any Android browser without switching apps. Everything you need to move money in or out sits inside the account area, where the fields and limits shown are the ones that apply to your account.
Putting money into your account starts from the deposit counter inside the wallet area. We support Nagad and Upay as local mobile wallet rails, so the process stays on your phone without needing a card or a bank visit. Once you select a method, the screen shows the exact fields to fill — wallet number, amount and any reference the method requires. After you confirm on your wallet app, the transaction reference appears in your account history.
Log in, tap the wallet icon and select Deposit to open the payment counter inside your account area.
Pick the mobile wallet you want to use. The form that appears shows the exact number to send to and any reference code required.
Type the amount within the range shown on screen. Match the reference code exactly before confirming on your wallet app.
Once the transaction is confirmed, your account balance updates. The deposit entry appears in your transaction history with a status label.
Withdrawal requests go through the same account area as deposits. Open the wallet section, choose Withdraw, and the form asks for the wallet number you want to receive the payout — Nagad or Upay. We keep the withdrawal path short: select the method, enter the amount within the range the form shows, and submit. Your account balance adjusts as soon as the request is logged, and the status label in your transaction history tracks where the request stands.
Inside the wallet section, select Withdraw. The form displays the payout methods available for your account at that moment.
Type the Nagad or Upay number where you want to receive the funds. It must match the number registered on your account.
Enter a figure within the range shown on the form. The available balance and any active limit appear on the same screen.
After submitting, watch the status label in your transaction history. If it stays pending longer than expected, contact support directly.
Some account actions — particularly larger withdrawal requests or a first payout — may prompt a verification step. When this happens, your account area shows a prompt with the specific fields or documents to provide. We do not ask for more than what appears in that prompt. The exact requirements depend on the account status shown in your profile at that time, so check what is listed there rather than assuming a fixed document set applies.
If a verification flag appears, open your account area to see exactly which fields or documents the system is requesting for your profile.
Complete every field the prompt shows. Do not send documents outside the account area; only submissions through the account form are processed.
Where the form asks you to confirm the wallet number registered on the account, ensure it matches the Nagad or Upay number you use for transactions.
If the prompt is unclear or you are unsure which step to take, open a support ticket directly from your account page for specific guidance.
The payment counter in your account area lists the methods active for your region. Nagad and Upay are the two mobile wallet rails we have configured for Bangladesh. Each method shows its own deposit and withdrawal form with the fields, reference requirements and amount range relevant to that rail. bKash is a wallet name familiar in Bangladesh and may appear in your account area depending on the configuration active at login. Bank Transfer is listed as a route for accounts where mobile wallet options are not available.
Mobile wallet deposit and withdrawal via Nagad. Enter the merchant number and reference code shown in the deposit form.
Upay mobile wallet for account deposits and withdrawal requests. Follow the on-screen fields for amount and reference.
bKash wallet route shown in the payment counter where configured for your account region.
Bank Transfer listed as an alternative route for accounts where mobile wallet options are not available at login.
Every deposit and withdrawal you complete generates two records: one on your mobile wallet app and one inside your kkfd3 account history. Keeping both in view helps you confirm that a transaction went through correctly and gives you the reference details needed if you contact support. The account history page shows a status label for each transaction — pending, processed or under review — and a reference string that corresponds to the one your wallet app logged.
Each transaction generates a reference string. Note the one shown in your wallet app and compare it with the entry in your account history to confirm they match.
Your account history assigns a status to every transaction: pending, processed or under review. Check this label before assuming a deposit has not arrived.
The history page inside your account area lists every deposit and withdrawal in date order with the method, amount and current status visible at a glance.
Save a screenshot of the wallet confirmation screen for any deposit you want to query later. The reference number on that screen is what support needs to locate the record.
Account security on kkfd3 covers the full path from login to payment confirmation. We handle each transaction through the account area rather than directing you to external pages, so the domain in your browser bar should always be kkfd3 when you are entering any payment or personal detail.
Always confirm the browser shows kkfd3 before entering any account detail or payment information. Anything else is not our platform — leave the page immediately.
Verification prompts appear inside your account area only. We do not request documents through email, chat links or any channel outside the account page.
The Nagad or Upay number linked to your account must be in your name. We do not ask for your wallet PIN at any step — no genuine support agent will either.
For transaction queries, account flags or payment concerns, open a support ticket from within your logged-in account area. That channel is monitored and tied to your account record.
These are the questions we hear most often about deposits, withdrawals and account wallet checks on kkfd3. If your question is not covered here, open a support ticket from your account area for a response specific to your account status.
Nagad and Upay are the configured mobile wallet rails for Bangladesh. bKash and Bank Transfer may also appear in your payment counter depending on your account region and current configuration at login. Check the deposit form to see what is active for your profile.
Open the transaction history inside your account area. A processed deposit shows a status label and a reference string. Compare that reference with the confirmation your Nagad or Upay app generated to confirm they match before contacting support.
The minimum and maximum withdrawal amounts are shown on the withdrawal form itself when you open it inside your account. These figures reflect the active limits for your account at that time. We do not publish a fixed amount here because limits can vary by account status.
A pending status means the request is in the processing queue or waiting for a verification step. Check your account area for any prompt asking you to complete a field. If no prompt appears and the status has not changed after a reasonable period, contact support with your transaction reference ready.
No. We do not store your mobile wallet PIN at any point. Verification steps that appear inside your account ask for account-level details only. Any contact asking for your wallet PIN is not from kkfd3 — report it through your account support ticket immediately.
First, check the transaction history for a pending or under-review status. If the entry is missing entirely, open a support ticket and attach the wallet app screenshot showing the transaction reference. Do not submit a second deposit until the first one is confirmed or declined.